HELP CENTER
WHAT IS YOUR RETURN POLICY?
Cameras
If you find there is something wrong with the camera you can send it back for repair, replacement (if possible) or your money back. You will have to ship the camera back at your expense.
Returned cameras will be film tested. In the unlikely event the camera has an overlooked issue a full refund will be made. If the camera is found to be working upon return no refund will be given and the camera will be shipped back to you at your expense. If the camera is found to be working as described, sample photos taken with the camera will be sent to you before we ship the camera back to you.
Lenses
Every lens is fully inspected, cleaned and tested. An accurate description of the lens will be provided and no lens will leave our store that is not 100% working. Because of the thorough testing and cleaning of each lens there are no returns on any of the camera lenses we sell.
DO YOU TEST THE CAMERAS?
Cameras
Every camera is fully inspected, cleaned and mechanically tested. Some of the more expensive cameras will be film tested. If there is any doubt that a camera is not fully working property we will not sell it. We don't want to waste your time or ours. When you buy a camera from us you can feel confident that your new camera is going to get the job done.
Lenses
Every lens is fully inspected cleaned and tested. All lenses will have a detailed and accurate description of the lens and it's conditon in the posting.
WHAT ARE THE PAYMENT OPTIONS?
We accept all major credit cards and Apple Pay.
DOES THE CAMERA COME WITH A BATTERY?
Sorry but often shipping a battery is a considered a hazardous material, so we do not ship cameras with batteries.
DO YOU SELL GIFT CARDS?
Not at the moment. However if that is something you want please let us know and we'll see if we can work something out for you.
If there is enough interest in gift cards we will try to put a program together.
DOES THE CAMERA INCLUDE FILM?
No the camera does not include film.
DO YOU SELL FILM?
We have a small selection of Expired film on the site right now.
We are talking to Kodak at the moment to try and start carrying their products. We will also be reaching out to CineStill and a couple other film companies in the near future. Subscribe to our mailing list or keep an eye on the blog for updates.